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ITIL is the way forward

Are you from an IT Professional working in Service Industry and is your organization adopting services focused culture? ITIL is the way to go!!

IT Infrastructure Library (ITIL®) is a set of globally recognized best practices for IT Service Management that can be tailored to any organization. ITIL provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. It is easy for organizations to learn, tailor and implement ITIL to suit their environment. A complete ITIL philosophy has grown around the guidance contained within the ITIL books and the supporting certification and qualification scheme.

Let’s explore different certification levels:

  • 1. ITIL Foundation CertificationThis is the entry/primary level certification. This will introduce you to the Lifecycle of IT Services Management to deliver business expectations and provides an approach of learning core disciplines of ITIL.The Foundation Certificate is considered as a stepping-stone for IT professionals who want to learn about ITIL best practices or are planning to work in an ITIL supported environment.
  • 2. ITIL Practitioner:The ITIL Practitioner is the latest entry to the qualification scheme, started in February 2016. There are several modules at the Practitioner level.It is the next step after achieving ITIL Foundation. Although, the ITIL Practitioner is not required for any upper-level ITIL qualification, so it can be consider as a complementary qualification.
  • 3. ITIL Intermediate:Each module focuses on different aspects of IT service management and is symbolized as either Service Lifecycle or Service Capability.
  • The focus of Lifecycle courses lies in the Lifecycle itself; which includes its processes and practices; its management capabilities that are intern required to deliver quality Service Management practices for an organization.

  • ITIL® Service Lifecycle
    The Lifecycle courses would satisfy those who want to study the complete Service Lifecycle, its processes and management of these processes.

    The Lifecycle courses would satisfy those who want to study the complete Service Lifecycle, its processes and management of these processes.

    There are Lifecycle some specific element of the Lifecycle, including:

    • Service Startegy(SS)
    • Service Design(SD)
    • Service Transition(ST)
    • Service Operation(SO) and
    • Continual Service Improvement(CSI)

    ITIL® Service Capability
    The Capability courses provide a better understanding of the Service Lifecycle, its processes and activities with specific capabilities and their execution. The Capability courses are opted by those IT professionals who require a deeper understanding of specific IT Service Management processes.

    There are four Capability modules:

    Planning, Protection, and Optimization (PPO),
    Service Offerings and Agreements (SOA),
    Operational Support and Analysis (OSA), and
    Release, Control, and Validation (RCV).

  • 4. ITIL Expert:

    The ITIL Expert is an advanced certification that covers the depth of ITIL processes and practices. ITIL Expert certification is a precondition for the ITIL Master certification.

  • 5. ITIL Master: ITIL Master Certificate depicts an ability to apply the ITIL framework in real-world situations.

QT&T & ITIL

QT&T offers a complete range of training courses and advanced learning programs for professionals and organizations that currently use, or plan to use ITIL.

Our focus lies on continuous innovation and the provision of unprecedented course quality, which is reflected in the design of our ITIL portfolio. The portfolio includes courses for IT professionals at all levels in an organization and offers a unique mix of delivery variants.

QT&T is a preferred vendor for major corporate Banks and IT service organizations. QT&T has trainers who are highly experienced and multi-cultural. Most of them industry domain experts.

QT&T has trained over 10000 professionals across the globe
Client list include Citibank, Barclays Bank, Duetche Bank, Standard Chartered, DBS, Atos, HP, SAP Labs, Alcatel Lucent, Pactera, IMSHealth, Ministry of Defence, and many more.

Key differentiators of QT&T Training Program:

  • 1. QT&T is a global training organisation having its offices in UK, Malaysia and India with its HQ in Singapore.
  • 2. QT&T has several globally recognised accreditations for delivering ITIL , SCRUM Master, Cloud certifications programs and had been Global registered Education provider of PMI ,USA for Project Management .
  • 3. QT&T is a for major corporate Banks and IT service organisations.
  • 4. QT&T trainings has been proven to demonstrate cost leadership management and have achieved several accolades and appreciations from large organisations.
  • 5. QT&T has trainers who are highly experienced and multi-cultural. Most of them industry domain experts.
  • 6. QT&T has trained over 10000 professionals across the globe.
  • 7. QT&T has diversified portfolio of programs which are industry specific and customised.
  • 8 QT&T delivers programs are of high quality and has unique approach towards empowering professionals.
  • 9. Highly flexible (schedule) and cost effective.
  • 10.QT&T training methodologies are very intuitive.
CATEGORIES
Project Management
IT Service Management
Data Management
Process Management
Technology
Soft Skills