Cloud Leverage Cloud to create

secure, flexible, dynamic and cost effective business solutions.

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Data Unleashing the power of

Data to extract knowledge, insights and predictions.

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Service Innovating services

and empowering people in a world of technology

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Project Making Project management

indispensable tool for business results.

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Mobility Making the enterprise mobile

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    Course Overview

    IT Infrastructure Library (ITIL®) is a set of globally recognized best practices for IT Service Management that can be tailored to any organization. ITIL provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. It is easy for organizations to learn, tailor and implement ITIL to suit their environment. A complete ITIL philosophy has grown around the guidance contained within the ITIL books and the supporting certification and qualification scheme. QT&T offer a complete range of training courses and advanced learning programs for professionals and organizations who currently use, or plan to use ITIL. Our focus is on continuous innovation and the provision of unprecedented course quality, which is reflected in the design of our ITIL portfolio. The portfolio includes courses for IT professionals at all levels in an organization and offers a unique mix of delivery variants.

    Our Differentiator

    1. QT&T is a global training organization having its offices in UK, Malaysia and India with its HQ in Singapore.
    2. QT&T is empowering technology professionals across the globe from last 10 years ( 2006 – onwards).
    3. QT&T has several globally recognized accreditations for delivering ITIL, SCRUM Master, Cloud certifications programs and had been Global Registered Education
    provider of PMI, USA for Project Management.
    4. QT&T is a preferred vendor for major corporate Banks and IT service organizations.
    5. QT&T trainings has been proven to demonstrate cost leadership management and have achieved several accolades and appreciations from large organizations.
    6. QT&T has trainers who are highly experienced and multi-cultural. Most of them industry domain experts.
    7. QT&T has trained over 10000 professionals across the globe
    8. QT&T has diversified portfolio of programs which are industry specific and customized.
    9. QT&T delivers high quality training programs, employing unique approach towards empowering professionals.
    10. Highly flexible (schedule) and cost effective
    11. QT&T training methodologies are highly intuitive

    Course Detail - ITIL Training and Certifications

    • Detailed understanding of ITIL best practices.
    • Completing Course levels and course programs starting from Foundation to Intermediate to Expert Module.
    o ITIL FoundationClick here to know more
    o ITIL Lifecycle Track
     Service Strategy
     Service Design
     Service Transition
     Service Operations
     Continual Service Improvement (CSI) Click here to know more
    o ITIL Capability track
     Operations Support & Analysis (OSA) Click here to know more
     WDA SkillsConnect Code: CRS-N-0034242
     Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding
     Release Control & Validation ( RCV) - Click here to know more
     WDA SkillsConnect Code: CRS-N-0034197
     Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding
     Planning, Protection and Optimization (PPO )
     Service Offerings & Agreements (SOA) Click here to know more Remarks:
     WDA SkillsConnect Code: CRS-N-0034296
     Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding
    o ITIL Expert - Managing Across the Lifecycle
    o ISO 20000 Click here to know more
    o ISO 27000

    Course Deliverables

    • Training conducted by highly experienced & certified Professional trainers
    • Flexibility in attending different schedules according to individual need
    • Student Guide
    • Strategies for Exam Preparation
    • Mock Test Papers and sample questions

    Participant Reviews

    • Instructor was very experienced, Clear and Concise. I liked the real world examples that he presented to give us a clear understanding of the concepts in the book.

      Abdul Moshin Bin Abdul Ghani

      Maintained the same pace throughout the session, which was very easy to manage and concentrate on the content required.

      Krithiga Sukumar

      Overall the session was excellent, which helps to correlate with our process and to improve or to put in ITIL.

      Jeya Prabhu Soundrapandian

      The course is directly relevant to my current role in my company.

      Pradeep Sivanandam

      Kept the class engaging by giving real time examples. Giving a summary & recap was very helpful. It changed the impression on how to look at service relates with day to day.

      Vijaya Raghavulu M

      As an experienced trainer/instructor, he provided us many tips and made learning with understanding easily with live examples.

      Gayathri Sridharan
    ITIL®, The licensed Affiliate logo, The Swirl Logo are registered trademarks of AXELOS Limited. All other logos are the trademarks of respective companies.
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