The Managing Across the Lifecycle (MALC) certificate is the final module of the Service Lifecycle and/or Service Capability Intermediate courses that leads to the ITIL Expert level in IT Service Management. This course immerses participants in the contents of the ITIL publications, focusing on business, management, and supervisory objectives, purpose, processes, functions, activities, and on the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using an engaging, scenario-based approach to learning the core disciplines of the ITIL best practice and positions the participant to successfully complete the associated exam MALC is the capstone course that builds on the knowledge and experience that learners obtained in the Intermediate courses. Learners are required to apply this knowledge, as well as the experience they have obtained performing service management functions. To succeed, participants must strategize, plan, use, and measure ITIL principles in an integrated approach. This course rationalizes ITIL knowledge, brings additional knowledge, and builds skills that are not covered in the Lifecycle or Capability courses
ITIL Intermediate Managing Across the Lifecycle Course - INFO
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